Data processing agreement (template)

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This page summarises the French version, which is the only binding text.

  • Signed with each client before any personal data is processed on their behalf.
  • We process data only on your documented instructions, and only the data the task needs.
  • Security measures, sub-processors and AI models are listed in annexes, completed for each assignment.
  • Any data breach is reported to you within 48 hours.
  • No transfer outside the European Union without your written agreement.
  • AI services are used through their business offers (API); we check at go-live that their terms exclude training on your data.
  • At the end of the contract, your data is returned, then deleted within 30 days.

Read the full text in French

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